Skip to content
follow
#main
Skip to navigation
follow
#main-navigation
Commonwealth Ombudsman
follow
/
How we can help
follow
https://www.ombudsman.gov.au/How-we-can-help
Australian Government Agencies
follow
https://www.ombudsman.gov.au/How-we-can-help/australian-government-agencies-and-services
ASIC
follow
https://www.ombudsman.gov.au/How-we-can-help/australian-government-agencies-and-services/asic-information
Services Australia
follow
https://www.ombudsman.gov.au/How-we-can-help/australian-government-agencies-and-services/services-australia
National Disability Insurance Scheme
follow
https://www.ombudsman.gov.au/How-we-can-help/australian-government-agencies-and-services/national-disability-insurance-scheme
Taxation
follow
https://www.ombudsman.gov.au/How-we-can-help/australian-government-agencies-and-services/tax
Australian Federal Police
follow
https://www.ombudsman.gov.au/How-we-can-help/australian-federal-police
Defence Force
follow
https://www.ombudsman.gov.au/How-we-can-help/australian-defence-force
Reporting abuse in Defence
follow
https://www.ombudsman.gov.au/How-we-can-help/australian-defence-force/reporting-abuse-in-defence
Defence Force Retirement and Death Benefits (DFRDB)
follow
https://www.ombudsman.gov.au/How-we-can-help/australian-defence-force/dfrdb
Immigration
follow
https://www.ombudsman.gov.au/How-we-can-help/immigration-ombudsman
Tools and resources
follow
https://www.ombudsman.gov.au/How-we-can-help/immigration-ombudsman/tools-and-resources
Overseas Students
follow
https://www.ombudsman.gov.au/How-we-can-help/overseas-students
Private education providers
follow
https://www.ombudsman.gov.au/How-we-can-help/overseas-students/private-education-providers
Tools and resources
follow
https://www.ombudsman.gov.au/How-we-can-help/overseas-students/tools-and-resources
Postal Industry
follow
https://www.ombudsman.gov.au/How-we-can-help/postal-industry-ombudsman
Private Postal Operator registration form
follow
https://www.ombudsman.gov.au/How-we-can-help/postal-industry-ombudsman/registration-form
Tools and resources
follow
https://www.ombudsman.gov.au/How-we-can-help/postal-industry-ombudsman/tools-and-resources
Private Health Insurance
follow
https://www.ombudsman.gov.au/How-we-can-help/private-health-insurance
Industry Resources
follow
https://www.ombudsman.gov.au/How-we-can-help/private-health-insurance/private-health-insurance
VET Student Loans
follow
https://www.ombudsman.gov.au/How-we-can-help/vslo
Tools and resources
follow
https://www.ombudsman.gov.au/How-we-can-help/vslo/tools-and-resources
ACT Ombudsman
follow
https://www.ombudsman.gov.au/How-we-can-help/act-ombudsman
Case Studies
follow
https://www.ombudsman.gov.au/How-we-can-help/case-studies
Our responsibilities
follow
https://www.ombudsman.gov.au/Our-responsibilities
Review of your complaint outcome
follow
https://www.ombudsman.gov.au/Our-responsibilities/Review-of-your-complaint-outcome
Our inspections role
follow
https://www.ombudsman.gov.au/Our-responsibilities/our-inspections-role
Complaints about us
follow
https://www.ombudsman.gov.au/Our-responsibilities/complaints-about-us
Legislation
follow
https://www.ombudsman.gov.au/Our-responsibilities/our-legislation
Service charter
follow
https://www.ombudsman.gov.au/Our-responsibilities/Service-charter
Seeking information
follow
https://www.ombudsman.gov.au/Our-responsibilities/seeking-information
Information publication scheme
follow
https://www.ombudsman.gov.au/Our-responsibilities/seeking-information/information-publication-scheme
Freedom of Information
follow
https://www.ombudsman.gov.au/Our-responsibilities/seeking-information/freedom-of-information
Audit and Risk Committee Charter
follow
https://www.ombudsman.gov.au/Our-responsibilities/seeking-information/audit-and-risk-committee-charter
Accountability and Reporting
follow
https://www.ombudsman.gov.au/Our-responsibilities/accountability-and-reporting
Portfolio Budget Statements
follow
https://www.ombudsman.gov.au/Our-responsibilities/accountability-and-reporting/portfolio-budget-statements
Grants
follow
https://www.ombudsman.gov.au/Our-responsibilities/accountability-and-reporting/grants
Public Interest Disclosure
follow
https://www.ombudsman.gov.au/Our-responsibilities/making-a-disclosure
Information for Agencies
follow
https://www.ombudsman.gov.au/Our-responsibilities/making-a-disclosure/information-for-agencies
Disclosures about Commonwealth Ombudsman
follow
https://www.ombudsman.gov.au/Our-responsibilities/making-a-disclosure/public-interest-disclosure
Information for Disclosers
follow
https://www.ombudsman.gov.au/Our-responsibilities/making-a-disclosure/information-for-disclosers
Tools and Resources
follow
https://www.ombudsman.gov.au/Our-responsibilities/making-a-disclosure/Tools-and-Resources
Agency Census Reports
follow
https://www.ombudsman.gov.au/Our-responsibilities/agency-census-reports
Privacy Policy
follow
https://www.ombudsman.gov.au/Our-responsibilities/privacy-policy
What we do
follow
https://www.ombudsman.gov.au/what-we-do
Can we help you
follow
https://www.ombudsman.gov.au/what-we-do/Can-we-help-you
Working with the Indigenous Community
follow
https://www.ombudsman.gov.au/what-we-do/indigenous
Working with people with disability
follow
https://www.ombudsman.gov.au/what-we-do/working-with-people-with-disability
International Program
follow
https://www.ombudsman.gov.au/what-we-do/international
Other complaint-handling services
follow
https://www.ombudsman.gov.au/what-we-do/Otherbodies
Monitoring places of detention – OPCAT
follow
https://www.ombudsman.gov.au/what-we-do/monitoring-places-of-detention-opcat
Education events and resources
follow
https://www.ombudsman.gov.au/what-we-do/education-events-and-resources
Web Based PID e-learning
follow
https://www.ombudsman.gov.au/what-we-do/education-events-and-resources/web-based-pid-e-learning
Ombudsman Policies
follow
https://www.ombudsman.gov.au/what-we-do/ombudsman-policies
CO-Multicultural-Access-and-Equity-Plan-2019-20.pdf
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0009/111132/CO-Multicultural-Access-and-Equity-Plan-2019-20.pdf
Reflect-Reconciliation-Action-Plan-2019.pdf
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0008/111131/Reflect-Reconciliation-Action-Plan-2019.pdf
Workplace-Diversity-and-Inclusion-Strategy-2018-2021.pdf
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0013/109012/Workplace-Diversity-and-Inclusion-Strategy-2018-2021.pdf
Frequently asked questions
follow
https://www.ombudsman.gov.au/what-we-do/frequently-asked-questions
Tips and advice
follow
https://www.ombudsman.gov.au/what-we-do/tips-and-advice
Careers
follow
https://www.ombudsman.gov.au/what-we-do/careers
How to apply
follow
https://www.ombudsman.gov.au/what-we-do/careers/how-to-apply
Current Vacancies
follow
https://www.ombudsman.gov.au/what-we-do/careers/current-vacancies
COVID-19
follow
https://www.ombudsman.gov.au/what-we-do/covid-19
COVID-19 FAQs
follow
https://www.ombudsman.gov.au/what-we-do/covid-19/covid-19-faqs
Publications
follow
https://www.ombudsman.gov.au/publications
Gjuha shqipe
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0016/35521/Albanian.pdf
አማርኛ
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0017/35522/Amharic.pdf
العربية
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0018/35523/Arabic.pdf
босански
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0019/35524/Bosnian.pdf
简化字
follow
https://www.ombudsman.gov.au/publications/translated-web-pages/simplified-chinese2
繁體字
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0021/35526/Chinese-traditional.pdf
hrvatski
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0022/35527/Croatian.pdf
دری
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0023/35528/Dari.pdf
Thuɔŋjäŋ
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0024/35529/Dinka.pdf
Nederlands
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0016/35530/Dutch.pdf
فارسی
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0017/35531/Farsi.pdf
Filipino
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0018/35532/Filipino.pdf
français
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0019/35533/French.pdf
Deutsch
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0020/35534/German.pdf
ελληνικά
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0021/35535/Greek.pdf
हिन्दी
follow
https://www.ombudsman.gov.au/publications/translated-web-pages/hindi2
Bahasa Indonesia
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0023/35537/Indonesian.pdf
Italiano
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0024/35538/Italian.pdf
ភាសាខ្មែរ
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0025/35539/Khmer.pdf
한국어
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0017/35540/Korean.pdf
کوردی
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0018/35541/Kurdish.pdf
phasa lao
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0019/35542/Lao.pdf
македонски јазик
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0020/35543/Macedonian.pdf
Bahasa Melayu
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0021/35544/Malay.pdf
polski
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0022/35545/Polish.pdf
پښتو
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0023/35546/Pushto.pdf
русский язык
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0024/35547/Russian.pdf
Српски
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0025/35548/Serbian.pdf
සිංහල
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0026/35549/Sinhalese.pdf
Af Soomaali
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0018/35550/Somali.pdf
español
follow
https://www.ombudsman.gov.au/publications/translated-web-pages/spanish2
Kiswahili
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0020/35552/Swahili.pdf
தமிழ்
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0021/35553/Tamil.pdf
ትግርኛ
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0022/35554/Tigrinya.pdf
Türkçe
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0023/35555/Turkish.pdf
tiếng Việt
follow
https://www.ombudsman.gov.au/__data/assets/pdf_file/0024/35556/Vietnamese.pdf
About Us
follow
https://www.ombudsman.gov.au/about-us
News & Media
follow
https://www.ombudsman.gov.au/news-and-media
Contact
follow
http://www.ombudsman.gov.au/contact
Twitter
follow
https://twitter.com/CwealthOmb
Facebook
follow
https://www.facebook.com/commonwealthombudsman/
Make a complaint
follow
https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=oco-complaint-form
Make a complaint online
follow
https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCode=oco-complaint-form
Immigration
follow
http://www.ombudsman.gov.au/How-we-can-help/immigration-ombudsman
Centrelink
follow
https://www.ombudsman.gov.au/How-we-can-help/australian-government-agencies-and-services/centrelink-complaints
VET Student Loans
follow
http://www.ombudsman.gov.au/How-we-can-help/vslo
National Disability Insurance Scheme
follow
http://www.ombudsman.gov.au/How-we-can-help/australian-government-agencies-and-services/national-disability-insurance-scheme
OPCAT
follow
https://www.ombudsman.gov.au/what-we-do/monitoring-places-of-detention-opcat
Find out more
follow
https://www.ombudsman.gov.au/what-we-do
Find out more
follow
https://www.ombudsman.gov.au/what-we-do/Can-we-help-you
Private Health Insurance
follow
https://www.ombudsman.gov.au/How-we-can-help/case-studies?SQ_VARIATION_100774=0
Postal
follow
https://www.ombudsman.gov.au/How-we-can-help/case-studies?SQ_VARIATION_100774=0
National Disability Insurance Agency
follow
https://www.ombudsman.gov.au/How-we-can-help/case-studies?SQ_VARIATION_100774=0
Home
follow
https://www.ombudsman.gov.au
Disclaimer
follow
https://www.ombudsman.gov.au/disclaimer
Privacy Policy
follow
https://www.ombudsman.gov.au/Our-responsibilities/privacy-policy
Copyright
follow
https://www.ombudsman.gov.au/copyright
Accessibility
follow
https://www.ombudsman.gov.au/accessibility
Freedom of Information
follow
https://www.ombudsman.gov.au/Our-responsibilities/seeking-information/freedom-of-information
Site Map
follow
https://www.ombudsman.gov.au/site-map
Contact
follow
https://www.ombudsman.gov.au/contact
follow
https://www.ombudsman.gov.au/Our-responsibilities/seeking-information/information-publication-scheme
follow
https://www.ombudsman.gov.au/Our-responsibilities/seeking-information/freedom-of-information/disclosure-log
follow
https://www.ombudsman.gov.au/Our-responsibilities/making-a-disclosure
follow
https://itstopswithme.humanrights.gov.au